Legal

Privacy Policy

Effective Date: January 17, 2025


1) Introduction

Tribus Labs (“Tribus Labs,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you use our applications, websites, and related services (collectively, the “Services”).

2) Information We Collect

We may collect the following categories of information:

Information you provide

  • Contact information (such as name and email address) when you reach out for support or submit a request.
  • Purchase information related to in-app purchases (processed by Apple/Google). We do not receive your full payment card details.

Information collected automatically

  • Usage data (such as features used, session duration, and in-app events).
  • Device and technical data (such as device model, OS version, language, time zone, IP address, browser type, and diagnostic information like crash logs).
  • Approximate location inferred from IP address (not precise GPS location unless you explicitly grant permission in an app feature that requires it).

3) How We Use Information

  • Provide, operate, maintain, and improve the Services.
  • Provide customer support and respond to requests.
  • Understand usage, diagnose issues, and improve performance and stability.
  • Personalize content and improve user experience.
  • Show advertisements (including interest-based ads where supported by our advertising partners).
  • Protect the security and integrity of the Services (fraud prevention, abuse detection).
  • Comply with legal obligations.

4) Sharing Information

We may share information with third parties in these categories:

  • Analytics providers (e.g., to measure performance and usage).
  • Advertising networks / mediation partners (to serve ads and measure ad performance).
  • Cloud hosting and storage providers (to host and operate backend services, if used).

We do not sell your personal information. We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5) Advertising and Tracking

We and our partners may use cookies, SDKs, pixels, and similar technologies to deliver ads (including personalized ads where permitted), measure ad performance, prevent fraud, and understand how users interact with the Services.

You can control ad personalization through your device settings:

  • iOS: Settings → Privacy & Security → Tracking / Apple Advertising
  • Android: Settings → Google → Ads (options vary by OS version)

6) Your Rights and Choices

Depending on where you live, you may have rights to access, correct, or delete certain information, object to or restrict certain processing, withdraw consent (where applicable), and opt out of certain forms of targeted advertising (where supported).

To request access or deletion, contact us using the email below. We may need to verify your request.

7) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.

8) Children’s Privacy

Our Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

9) International Transfers

Your information may be processed in countries other than where you live. We take steps designed to ensure appropriate safeguards are in place.

10) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above indicates when it was last updated. Material changes will be posted in the Services and/or on our website.

11) Contact

If you have questions or requests related to privacy, contact:
admin@tribuslabs.com
Company: Tribus Labs

Tip: For faster support, include the app name, your device model, OS version, and app version.